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Safety Guides

Where to Buy

 

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How to Order

Ordering Procedures - Contact our Customer Service Center

For quick processing, orders should include the following information:

Part Number
Complete description of hose, couplings, or assembly:

  • Size: Inside and/or outside diameter of hose
  • Reinforcement: Number of braids or spiral plies required
  • Quantity: Total footage and/or lengths
  • Color: Cover color of the hose if more than one option is available
  • Thickness: Tube and/or cover if available as an option
  • Type of coupling required: See Cat. 4800-USA for recommendations.

When selecting your hose, consider using the STAMPED method:

  • Size: The appropriate inside and outside diameters, and length of the hose should be determined.
  • Temperature: The maximum temperature of the material being conveyed.
  • Application: External conditions including abrasion, climate, heat, flexing, crushing, kinking and degrees of bending.
  • Material: The compostion of the substance being conveyed and compatibility with the hose.
  • Pressure: The maximum pressure of the system, including pressure spikes.
  • Ends: The appropriate end connection and attachment method for the application.
  • Delivery: Testing, quality, packaging and delivery requirements

Customer Service Contact Information:

Eastern USA:      (866) 810-4673
(440) 268-2122 Fax

Western USA:      (800) 242-4673
(866) 887-6165 Fax

Customer Service Support by Region

FCG - Industrial Hose Sales Force Regions

IHP Territory ID #
& FCG Region Name
Industrial Hose Specialist Customer Service Contact
2A - Great Lakes Karen Cartwright Lisa Palmer
3A - Northeast Joe Verbage Homer Rojas
4A - Mid Atlantic Paul Powers Lisa Palmer
4B – Southeast Alex James Hanne Gross
5A – Southwest Joe Magana Sandra Gallardo
5B – Gulf Bill Adcock Debbie Turk
5C – Gulf Gene Hughes Hanne Gross
6A – Pacific NW Doug Ainsworth

Deya Ramos or
Letty Gonzalez

6B – Pacific SW John Eschle Sandra Gallardo
7A – Central Tony Villar Homer Rojas
8A – Midwest Dick Facette Debbie Turk
8B – Plains Kyle Stewart Deya Ramos or
Letty Gonzalez
  Mike Wells or
Fred Cramer
Hanne Gross